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Latest for Kustomer
Kustomer to join Facebook, helping brands thrive in the digital economy with modern customer service
A message from Co-founder/CEO Brad Birnbaum on the news.
Joydeep Bhattacharyya: How enterprise software became the unlikely hero in 2020 -- and what to expect in 2021
Here are a few milestones we were proud to be part of in 2020 – and a little bit on how they’ll inform our enterprise investments moving forward.
TechCrunch: Facebook buys Kustomer for $1B to expand its customer service tools
Facebook made one of its biggest plays yet to build out the services it provides to businesses on its platform in acquiring Kustomer.
Business Insider: The CEO of hot startup Kustomer explains why he's acquiring a 17-person startup in a recession – and how this is 'one of the best times to make a deal'
The firm, which raised three funding rounds last year, is acquiring 17-person chatbot startup Reply and hiring its 17 employees.
TechCrunch: Kustomer raises $60M for its omnichannel-based CRM platform
Kustomer has closed yet another round of funding — no less than its third fundraise of the year — as it continues to double down on its new...
A Big Day for Kustomer
Bloomberg: Meta Wins EU Approval for Kustomer Deal With Access Pledge
TechCrunch: Kustomer acquires Reply.ai to enhance chatbots on its CRM platform
TechCrunch: Kustomer raises $40M more for its omnichannel approach to CRM
Kustomer is a customer service startup that calls in data from multiple external channels and the software and apps that a company uses to manage...
SaaS portfolio momentum
The companies that make up our SaaS portfolio have shown some incredible momentum over the last 18 months. Here’s a bit about what they’ve been up to.
#CanaanFounders: On what's keeping them up at night
#CanaanFounders: How far would you go to get your dream hire?
#CanaanFounders: On raising funding for the first time...and the worst "pass" excuse they've gotten from a VC
Introducing #CanaanFounders: A rapid-fire Q&A with company builders, in 280 characters or less
TechCrunch: Kustomer nabs $35M to take on Salesforce with its Slack-like approach to CRM